Return policy

My Korean Beauty

At My Korean Beauty, your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, we are here to help. Please read our return policy carefully below.

Return Conditions

1. Return Period
- You have 14 days from the date of purchase to return an item.

2. Item Condition
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- The item must be in its original packaging.

3. Proof of Purchase
- Proof of purchase or a receipt is required to process your return.

Return Process

1. Initiating a Return
- Contact our customer service to initiate a return.
- Please provide your order details and reasons for the return.

2. Return Shipping
- We will provide you with a prepaid return label.
- Carefully package your item, include proof of purchase, and use the prepaid return label to send the item back to us.

Refunds

1. Inspection and Processing
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

2. Refund Timeline
- If your return is approved, we will process your refund. The amount will automatically be credited to your credit card or original method of payment within a few business days.

Exchanges

- If you wish to exchange an item for another, please follow the return process described above. Once we receive the returned item, we will process and ship the replacement item.

Non-Returnable Items

- Some health and beauty items cannot be returned for hygiene and safety reasons. Please check product descriptions to verify eligibility for return.

Contact Us

- For any questions regarding our return policy, please contact us.

Thank you for shopping at My Korean Beauty!