Return policy
Korean Beauty and Healthy
At Korean Beauty and Healthy, your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, we are here to help. Please read our return policy below carefully.
Return Conditions
1. Return Period
- You have 30 days from the date of purchase to return an item.
2. Item Status
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
3. Proof of Purchase
- Proof of purchase or a receipt is required to process your return.
Return Process
1. Initiation of the Return
- Contact our customer service to initiate a return.
- Please provide your order details and the reasons for the return.
2. Return Shipping
- We will provide you with a prepaid return label.
- Carefully pack your item, include proof of purchase and use the prepaid return label to send the item back to us.
Refunds
1. Inspection and Processing
- Once we have received your returned item, we will inspect it and inform you of the approval or rejection of your refund.
2. Reimbursement Period
- If your return is approved, we will process your refund. The amount will be automatically credited to your credit card or original payment method within a few business days.
Exchanges
If you wish to exchange an item for another, please follow the return process described above. Once we receive the returned item, we will process and ship the replacement item.
Non-Returnable Items
- Some health and beauty items cannot be returned for hygiene and safety reasons. Please check the product descriptions to see if they are eligible for return.
Contact Us
- For any questions regarding our return policy, please contact us.
Thank you for shopping at Korean Beauty and Healthy!