Shipping & Returns
My Korean Beauty ships your orders with care, 5 days a week from Monday to Friday.
⏱ Preparation 3-5 working days
🚚 Delivery 2-3 days (Zone 1)
🎁 Free from €55 (Zone 1)
Zone 1 — Standard Delivery · Free from €55
| Country | Shipping | Free from |
|---|---|---|
| 🇧🇪 Belgium Zone 1 | €5.95 | €55 |
| 🇫🇷 France Zone 1 | €5.95 | €55 |
| 🇳🇱 Netherlands Zone 1 | €5.95 | €55 |
| 🇱🇺 Luxembourg Zone 1 | €5.95 | €55 |
| 🇩🇪 Germany Zone 1 | €5.95 | €55 |
| 🇦🇹 Austria Zone 1 | €5.95 | €55 |
| 🇩🇰 Denmark Zone 1 | €5.95 | €55 |
Zone 2 — Remote Europe · Free from €89
| Country | Shipping | Free from |
|---|---|---|
| 🇪🇸 Spain Zone 2 | €9.95 | €89 |
| 🇮🇹 Italy Zone 2 | €9.95 | €89 |
| 🇵🇹 Portugal Zone 2 | €9.95 | €89 |
| 🇸🇪 Sweden Zone 2 | €9.95 | €89 |
| 🇮🇪 Ireland Zone 2 | €9.95 | €89 |
| 🇵🇱 Poland Zone 2 | €9.95 | €89 |
| 🇨🇿 Czech Republic Zone 2 | €9.95 | €89 |
| 🇷🇴 Romania Zone 2 | €9.95 | €89 |
| 🇭🇺 Hungary Zone 2 | €9.95 | €89 |
| 🇬🇷 Greece Zone 2 | €9.95 | €89 |
| 🇧🇬 Bulgaria Zone 2 | €9.95 | €89 |
| 🇭🇷 Croatia Zone 2 | €9.95 | €89 |
| 🇸🇰 Slovakia Zone 2 | €9.95 | €89 |
| 🇸🇮 Slovenia Zone 2 | €9.95 | €89 |
| 🇫🇮 Finland Zone 2 | €9.95 | €89 |
| 🇱🇹 Lithuania Zone 2 | €9.95 | €89 |
| 🇱🇻 Latvia Zone 2 | €9.95 | €89 |
| 🇪🇪 Estonia Zone 2 | €9.95 | €89 |
| 🇨🇾 Cyprus Zone 2 | €9.95 | €89 |
| 🇲🇹 Malta Zone 2 | €9.95 | €89 |
Our Partner Carriers
🚚 GLS
🚚 DPD
🚚 bpost
🚚 UPS
🚚 DHL
The carrier is automatically selected based on your delivery country and availability at the time of shipment.
Delivery Times
Zone 1 (BE, FR, NL, LU, DE, AT, DK)2 to 3 working days
Zone 2 (rest of Europe)4 to 6 working days
Order Tracking
Confirmation emailImmediately after ordering
Email with tracking numberUpon package dispatch
Real-time trackingVia the link received by email
Accepted Payment Methods
💳 Visa
💳 Mastercard
💳 PayPal
📱 Apple Pay
📱 Google Pay
🛍 Shop Pay
💳 iDEAL
💳 Maestro
💳 Bancontact
All payments are secure and encrypted. Your banking details are never stored on our site.
Right of Withdrawal
Return period14 days after receipt
Return costsAt the customer's expense
Refund period14 days after receipt of return
Conditions
Product unopened, unused✓ Accepted
Original packaging intact✓ Required
Product opened or used✗ Not accepted
Defective or Damaged Product
If you receive a defective or damaged product, contact us within 14 days with photos. We will cover the return costs and offer you a replacement or a full refund.
Contact Us
Returns emailcontact@mykoreanbeauty.eu
Delivery
Contact us immediately at contact@mykoreanbeauty.eu. If your order has not yet been prepared, we can cancel or modify it. Once shipped, we are no longer able to intervene.
Send us an email as soon as possible with your order number and the correct address. We will do our best to correct it before shipment.
You will receive an email with a tracking number as soon as your package is dispatched. Use this number directly on the carrier's website (GLS, DPD, bpost, UPS, or DHL depending on your country).
Take photos of the package and products upon receipt and contact us at contact@mykoreanbeauty.eu within 48 hours. We will find a solution quickly.
If your tracking has not updated for more than 7 working days, contact us. We will open an investigation with the carrier and offer you a reshipment or a refund depending on the outcome.
Our orders are shipped from Belgium (European Union). Therefore, there are no customs fees for deliveries within the EU. For orders outside the EU, fees may apply according to local legislation.